New Jaguars are delivered with two keys. Used Jaguars regularly come with one. Understanding what that means practically and what to do about it is straightforward.
New Jaguars: Two Keys Standard
All new Jaguar models are delivered with two keys programmed to the KVM. If a new vehicle arrives with only one, this should be raised with the dealer at handover.
Used Jaguars: Often Just One
Single-key used Jaguars are common. Company cars, fleet vehicles, cars sold from auction, and private sales where the second key has been mislaid over years of ownership all produce this situation. Before accepting a single-key Jaguar, ask whether the second key exists — dealers sometimes hold it back, and it should be provided.
Why a Single Key Is a Problem
One damaged, lost, or stolen key means an all-keys-lost KVM rebuild. No starting the vehicle, no driving it anywhere without a recovery truck, and a higher cost to resolve than adding a spare would have been. A spare key made immediately after purchase is the simplest protection.
| Service | AJ Auto Price | Main Dealer Estimate |
|---|---|---|
| Jaguar spare key | From £180 | £400 to £900+ |
| Jaguar all keys lost | From £250 | £700 to £1,500+ |
For Jaguar spare key services see our Jaguar spare key page and the Jaguar key replacement page.
What We See in Practice
The pattern we see most often on Jaguar callouts is a vehicle that left the factory with two keys, lost one key at some point in its history, and has been driven on a single key ever since. Owners routinely underestimate how often keys go missing until they are facing the consequences. The most straightforward protection is to add a programmed spare immediately after taking ownership of a Jaguar with only one key. We attend enough all keys lost situations on Jaguars to say with confidence that almost every owner in that situation wishes they had sorted a spare when it was the cheaper and simpler option. The cost difference between adding a spare key now versus dealing with all keys lost later is consistent across all Jaguar models and is always significant in favour of acting proactively.
Frequently Asked Questions
Does a new Jaguar always come with two keys?
Standard delivery includes two keys on most new Jaguar models. Some special editions or demonstrators occasionally come with one. Always confirm the number of keys at handover and ask the dealer to add a third if only two are provided and a spare is important to you.
What happens if one key is lost within the warranty period?
Key loss is not covered by the manufacturer warranty as it is not a mechanical or electronic fault. Replacement falls to the owner regardless of how new the vehicle is.
Should a used Jaguar always have two keys handed over at sale?
A used Jaguar should ideally include both original keys. A single key on a used Jaguar is common and the most practical solution is to add a spare before completing the purchase or factor the cost into the negotiation.
If I receive only one key with a used Jaguar, what should I do?
Add a spare key as soon as possible. Contact a mobile JLR specialist, not a general locksmith, to ensure the key is programmed correctly and the existing key remains unaffected.
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When to go to a dealer instead
If your vehicle is still under JLR factory warranty and the fault is covered, take it to a dealer. Warranty repairs are free and no specialist can match that. If you need a recall fix, the dealer is the right call. Outside of those two situations, a mobile JLR specialist will be faster, cheaper, and will attend at your location.